FREQUENTLY ASKED QUESTIONS
Absolutely! We take pride in ensuring that the products you receive match the high-quality images you see on our website. Our team carefully selects and packages each item to meet your expectations. Rest assured, what you see is what you get!
If you have any concerns or need further assistance, we're here to help. Happy shopping! 🌟📦
You can easily view your sales receipt by logging into your account on our website. After logging in, navigate to the "My Account" section and click on "Orders." Here, you'll find a list of your recent orders. Simply click on the order number you're interested in, and you'll be able to view and print your receipt.
Additionally, you will receive an email with the receipt as soon as your order is placed. And when your order arrives, it will come with a printed receipt included.
If you need any further assistance, feel free to contact our customer support. We're here to help!
Returning an item is easy! You have two options:
Email Us: Send us an email at with your order details and the reason for the return.
Contact Us Through Social Media: Reach out to us on our social media platforms, and our customer service team will assist you with the return process.
Please note that returns should be initiated on the same day you receive your order to ensure prompt processing.
We’re here to make your experience as smooth as possible!
Yes, we regularly restock our popular items. If a product you're interested in is currently out of stock, we recommend checking back soon. Alternatively, you can contact us via email at or through our social media channels for updates on restock dates. We appreciate your patience and understanding!
We currently ship orders exclusively within Egypt. Our team ensures timely and safe delivery to all locations within the country. If you have any specific shipping inquiries, feel free to contact our customer support team for assistance.
We’re here to make sure your delicious dates reach you promptly and in perfect condition!
